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Customer Hardship Policy

If you need help paying your bill, Flow Power offers residential customers support through our hardship program.

We encourage any customers experiencing difficulties in paying their energy bill to contact us.

Flow Power will always try to find a suitable solution for customers dealing with financial hardship who are willing, but not able, to manage their energy bills.

Read our Hardship Policy for VIC Read our Hardship Policy for QLD, NSW, ACT, SA & TAS
Having trouble paying your bills?

You can contact us via online chat Mon-Fri 9-5 (AEST) or call on 1800 359 797 to see what financial assistance you may be eligible to receive through Flow Power’s hardship program.

1800 359 797

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