Get started by downloading the app

Our sign-up process is completed through the app.
Scan the QR Code below, or click a link to get started

-

Price Efficiency Adjustment explained

What is the Price Efficiency Adjustment?

As a Power Renewable Home customer, your monthly bill is impacted by your Price Efficiency Adjustment (PEA). The PEA is an adjustment we make to your bill to reflect the times of day you used electricity.

The PEA is important for a couple of reasons:

  1. It rewards you for changing how and when you use electricity, particularly if you can shift your electricity use to cheaper wholesale periods. This is normally when there’s more renewable energy being generated or the grid is less constrained. We’ll explain this in more detail below.
  2. By encouraging our customers to change when they use electricity, we can assist the transition of the energy market and support the continuing development of renewable energy (Australia’s transition to renewable energy).

Why does it matter when I use electricity?

In the National Electricity Market (where retailers like Flow Power buy electricity), the wholesale price of electricity changes every five minutes. These changes in wholesale price reflect the changing supply of electricity from generators like wind and solar, and the changing demand for electricity as businesses and household use more or less electricity throughout the day. Notably, the wholesale price for electricity is often at its lowest in the middle of the day, when there is lots of renewable energy powering the grid. 

We believe that using electricity during periods when renewable energy generation is high will help transition the market and is better for our customers’ savings. The PEA is our way of rewarding this behaviour change.  

A low PEA is better, and means you are being more price efficient. A high PEA is worse, and means you are being less price efficient. 

How is the PEA calculated?

Your PEA will be calculated each month based on  

  1. when you use your electricity,  
  2. the wholesale prices at these times, and 
  3. your network tariffs 

Wholesale prices

If you use more of your electricity when wholesale prices are cheaper (typically in the middle of the day when there are lots of renewables), over the course of the month it will reduce your PEA and your bill. On the flip side, if you use more of your electricity when wholesale prices are more expensive, it will increase your PEA and your bill.  

If you have a high PEA, there are likely to be opportunities for you to be more price efficient. By thinking about when you use electricity and changing some habits, it’s possible to reduce your PEA and your bill. Any improvements you make, no matter how small, will lead to better outcomes for your PEA and your bill. 

Impact of network tariffs

Network tariffs are the prices charged by the local distributor i.e., the company that owns the poles and wires that connect to your house. Your network tariff will be reflected in your base rate. Typically, base rates will be slightly lower for time of use tariffs when compared to a single rate network tariff. 

Your network tariffs will also impact how your PEA is calculated.  

If you have a flat (or single) network tariff where the prices are the same throughout the day, it won’t impact how your PEA is calculated. Your PEA will just be calculated based on the wholesale price when you use electricity over the month.  

If you have a time-of-use tariff, the “peak” and “off peak” rates will impact your PEA. Using more of your electricity during “off-peak” will decrease your PEA, whereas using more electricity at “peak” rates will increase your PEA.  

Lastly, if your network tariff includes any demand charges, these will not be factored into a PEA calculation. Instead, they will be billed directly as a separate charge on your account.

If you’re interested in a more in-depth calculation by tariff type, we’ve got you covered. 

Lowering your base rate for electricity

Your PEA is compared to the benchmark set by our average customer in your distribution area– so you can see how you’re tracking compared to our other residential electricity users. Our current customer benchmark is approximately 2.5c/kWh – this means that on average our customers have an approximate PEA of 2.5c/kWh when compared against the market. We subtract this benchmark PEA from your initial PEA to get the amount that is adjusted from your base rate. 

We regularly review how our customers are tracking and will adjust this benchmark periodically (annually) to reflect the performance of our customers.  

If you can beat this benchmark PEA over a billing period, you’ll lower your final usage rate for electricity below your base rate. The better you do, the bigger your reduction.   

You’ll get prompts in your app on how you can change your behaviour to be more price efficient. Doing so consistently will give you the best chance of beating the benchmark and lowering your usage rate. 

Unlock the power with our app and improve your PEA

We’ve got your back! Our app will continuously guide you on how you can make changes to lower your PEA, through usage recommendations, notifications when wholesale prices spike, and insights to your live energy usage. Our aim is to help you shift your energy consumption to greener, cheaper times.  

Want to learn more about the smart energy tools included with the Power Renewable Home plan?

Have a question? We’re here to help

We’re focused on building the renewable energy future, together with our customers. That’s why we developed the Power Renewable Home plan – complete with the PEA and smart energy tools to empower you to create the renewable energy future.

Want to find out more? Get in touch with our friendly team.